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Comprehensive health and wellness services

As a HAP member, you receive a variety of health benefits, including predictable out-of-pocket costs, access to award-winning customer service, and comprehensive care coordination. Benefits also include worldwide healthcare coverage for emergencies, no-referral specialist visits, and digital tools like the HAP App and iStrive for Better Health for managing health goals. Fitness benefits like SilverSneakers® and global emergency travel assistance are also included.

HMO plan basics

When enrolled in HAP's HMO plan, you can choose your doctor from thousands of highly qualified primary care physicians (PCPs). HAP has one of the largest Michigan-based HMO networks,* so chances are your current doctor and hospital are already part of our established network of providers.

*Ideon Network Analytics, Q3 2025. 

Managing your health

HAP offers a suite of tools and services to help members manage their health effectively, focusing on personalized care and wellness resources. Services include disease management programs, health coaching, digital tools like the Wellness at Your Side app for tracking health information, and wellness programs like iStrive for Better Health.

Gym memberships

HAP offers the SilverSneakers® program for Medicare members and the Active&Fit Direct™ program for non-Medicare members, providing access to numerous fitness locations, virtual classes, and wellness coaching.

Hearing benefits

HAP partners with NationsHearing to offer hearing benefits for Medicare-eligible members, including annual hearing aids, full coverage for initial tests, and adjustments. Costs vary by technology level, with Medicare members receiving significant discounts.

HAP Senior Plus (HMO-POS), HAP Medicare MedicalAccess (HMO), HAP Senior Plus Henry Ford Tiered Access (HMO), HAP Medicare Connect (HMO), HAP Medicare Superior (HMO), Henry Ford Select (HMO), HAP Senior Plus (PPO), HAP Medicare Explore (PPO), HAP Medicare Prime (PPO), HAP Member Assist (PPO), HAP Medicare Diabetes and Heart (HMO C-SNP), and HAP CareSource™ MI Coordinated Health (HMO D-SNP) has a contract with Medicare. Enrollment depends on contract renewal.