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Accumulator transfer
Am I required to receive specialty care within the Henry Ford Preferred network
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Are there any age or fitness level requirements for participating in HAP events
As a HAP participating provider may I close my practice to members at any time
As a participating HAP provider will I be listed in the directory
Can I admit my patients to any HAP contracted hospital where I have privileges
Can I change my coverage at any time
Can I change my PCP and still be part of the Henry Ford Preferred Network
Can I email HAP if I have a question about a claim
Can I enroll in a HAP indvidual plan if my employer offers other coverage
Can I get financial help paying for my Medicare coverage
Can I make a payment in person
Can I qualify for a subsidy if I have health insurance through an employer
Can I refer patients to any contracted freestanding facility or hospital
Can I sign up to get alerts for HAP job openings
Can I still access my online HAP member account
Can I use telehealth services when I am traveling
Can medicines be prescribed using telehealth services
Can referrals be entered in IRA for services labeled as no referral required
Could HAP ever cancel my policy
COVID-19 (coronavirus) Frequently Asked Questions
Does a member still need a referral from their PCP to see a specialist
Does HAP cover a breast pump
Does HAP cover prenatal genetic testing
Does HAP offer any fitness programs
Does HAP offer any special programs for people with chronic diseases such as asthma diabetes or
Does HAP offer in home screenings for diabetic retinal exams
Does HAP offer member discounts
Does HAP offer mental health coverage
Does HAP provide assistance for getting a doctor's office visit?
Does HAP provide assistance in other languages
Does HAP provide in-home health assessments?
Does my HAP plan cover a colonoscopy
Does my HAP plan cover bariatric surgery
Does my HAP plan cover chiropractic services
Does my HAP plan cover durable medical equipment
Does my HAP plan cover hearing aids
Does my HAP plan cover home health care
Does my HAP plan cover physical therapy
Does my HAP plan have vision benefits
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Do I need a refferal to see a OBGYN doctor
Do I need to followup with my PCP after an emergency
Do I need to inform HAP if I have other health insurance
Do I need to register for community wellness events
Do I need to register in advance for HAP events
Do I need to submit my premium payment with the online application form
Do I need to update my information if I applied for a HAP job a few years ago
Do I need written direction to see a specialist
Do you offer internships for high school students
How can I apply for a job at HAP
How can I check the status of my claim
How can I find a PCP
How can I find out if a certain procedure or service is covered under my plan
How can I find out if a doctor or facility participates in my plans network
How can I find out if my doctor or hospital are in the HAP provider network
How can I find out if my physician is affiliated with HAP
How can I get OBGYN care
How can I learn more about HAPs volunteer programs
How do I add a dependent to my account
How do I change my TIN or remittance number with HAP
How do I check the status of my donation request once I submit it
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How do I confirm member eligibility
How do I contact HAP
How do I end my participation with HAP if I am a provider
How do I fill my prescription
How do I find a doctor through Cigna coverage
How do I find a HAP community activity near me
How do I find a HAP community wellness event near me
How do I find out the status of my job application
How do I get help when Im traveling
How do I get reimbursed for health care services I received outside of the U.S.?
How do I give my spouse access to telehealth services
How do I handle referrals for cosmetic and other noncovered services
How do I know if my Medicare plan has dental coverage
How do I know if the member has met their PT or OT visit limit
How do I log in to the provider portal
How do I one of my dependents or spouse make a change to a PCP selection
How do I purchase a HAP Personal Alliance plan
How do I request a change or update to a tax identification number if I am not a HAP provider
How do I request support from HAP for a community event or charitable cause
How do I schedule a private consultation with a HAP Personal Alliance expertFAQ
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How do participating providers make demographic changes through HAP
How have the rating rules changed for small group plans
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How long does it take to enroll
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Appointment Scheduling
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How will I know which code requires a referral and which does not
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How will the PCP be notified of followup specialty visits
If a member requests a specialist with whom Im not familiar what should I do
If I applied for a HAP job will I be considered for other Henry Ford jobsFAQ
If Im in the Henry Ford Preferred Network can my kids see any HAP pediatrician
If I request a provider that my PCP isnt familiar with what can I expect
If my spouse and I have PCPs in different networks will this affect my costs
I forgot my password
I have a Henry Ford Medical Group doctor Which Henry Ford hospitals can I use
I have an HMO plan Do I need to choose a primary care physician
Bill from doctor
I have a question about my bill from HAP Who can I contact for assistance
I lost my job and Im getting COBRA coverage but its very expensive
Im an American Indian or Alaskan Native Can I get help with my health costs
Im a new member How do I transfer my perscription to HAP coverage
Im a new member When will I receive my ID card
Im a vendor how do I check the status of my payment
Im a vendor Who do I talk to about HAP using or purchasing my services
Im enrolled in the Henry Ford Preferred Network What hospitals can I use
Im enrolled in the Henry Ford Preferred Network Which specialists can I see
Im having technical difficulties Who can I can for help
Im having trouble finding something on the website Who can help
Im trying to contact a specific HAP employee How do I find their extension
Catastrophic Plans
In which products can I participate as a HAP provider
Is Beaumont Grosse Pointe Hospital part of the Henry Ford Preferred Network
Is HAP accepting applications for all health providers
Is HAP hiring
Is HAP taking applications for all ancillary service providers
Is my medication covered
Is our group plan Grandfathered
Is this drug covered under my plan
May I treat members while my application to be a HAP participating practitioner is being processed
My child is away at school Is their health care covered under my HAP plan
My jobbased health plan is expensive Can I save money through the Marketplace
Should I cancel my existing coverage once I apply for a Personal Alliance plan
TEST Olga Why am I getting new member ID cards Do I need to do anything
The government says Im not eligible for a subsidy I disagree What can I do
ACA
What ages are eligible to apply for a Personal Alliance plan
What are IRS Forms 1094B and 1095B
What are IRS Forms 1094C and 1095C
What are Medicare Star Ratings
What are my options if my employer stops offering health coverage to employees
What are the cost sharing options for HAP plans
What are the funding arrangements for HAP plans
What are the requirements for becoming a HAP participating practitioner
What browser works best with haporg
What can I do if I disagree with a coverage or claim related decision by HAP
What can I do if I disagree with a Medicare coverage or claim related decision by HAP?
What would happen if I change to HAP from another health plan while I am in active treatment plan
What if a member disagrees that a service doesnt meet medical criteria
What if I currently have coverage for health care through more than one source
What if I need prompt medical care but its not an emergency
What if my Henry Ford PCP refers me outside the Henry Ford Preferred Network
What if my income changes
What if my medication isnt on the covered drug list
What if my medication isnt on the covered drug list Medicare
What if my physician leaves his her network
What if the PCP I want to see is listed as accepting current patients only
What is a fee schedule
What is a grandfathered plan and how do I know if I have one
What is a health assessment
What is a medical center or hospital affiliation
What is an EOB
What is an EOC and how do I access it
What is an EPO
What is an out of pocket limit
What is a PCP
What is a qualified health plan
What is considered a small business
What is Coordination of Benefits
What is HAP monitoring and responding to specialist visit and cost increases
What is iStrive
What is PCP directed care
What is prior authorization
What is the HAP market area
What is the out of pocket limit in 2017
What is the role of my PCP
What kind of community organizations does HAP support
What networks are in the Henry Ford Preferred Network
What out of pocket costs are associated with HAP Personal Alliance PPO plans
What programs does HAP offer for weight loss
What services are included for an OBGYN visit
What should I do if I have a child over 18 who is still on my health insurance
What should I do if I have a medical emergency
Billing Incorrect Bill
What smoking cessation programs does HAP offer
What taxes and fees apply to businesses with 50 or less eligible employees
What taxes and fees apply to businesses with 51 or more eligible employees
What types of health care providers are considered PCPs
What will I pay to use Telehealth services
When applying to become a HAP provider what documents should I submit
When can I log in and access the member portal at haporg
When is my HAP contract effective and when can I start treating HAP members
Where can I find a HAP network pharmacy
Where can I find more information about HAP Senior Plus
Where can I find more information about Medicare Advantage
Where can I find more information about Medigap
Where can I find my benefit information and important forms
Where can I find my plan materials or coverage details on the website
Where can I find my remittance advice
Where can I find the provider fee schedule
Where can I get a breast pump
Where can I get a summary of my benefits
Where can I get my prescriptions filled
Which obstetrical and gynecological services are considered nonroutine
Which services require prior authorization?
Who can I contact for customer service
Who determines medical neccesity for services on the referral Requirement List
Claims Inquires Phone Number
Who do I call if I have questions about my eligibility for lower costs
Who is responsible for paying taxes and fees for fully insured employers
Who pays health insurance taxes and fees for selffunded employers
Who should I contact if I need help setting up my account or have any questions
Why am I getting new member ID cards? Do I need to do anything?
Will I have emergency or urgent coverage when I'm away from home
Will I have to submit claims for any services I receive
Will my information from my telehealth visit be shared with my PCP
Will my rate ever change
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