Skip to content
Healthy Living Rewards 2020 Mobile

HAP rewards you for healthy habits

Healthy Living Reward Program

Flex+ Rewards

Beginning January 2026, Healthy Living Rewards and flex benefits will be on one card, the HAP Flex+ Rewards prepaid Visa®. Your new card should have arrived in the mail in December.

Make sure to activate your card. You can do that, check your card balance and view all of the ways you can spend your funds on the HAP member portal.

With the Healthy Living Rewards program, you can earn big rewards for doing simple things like:

  • Completing your Annual Wellness Visit
  • Maintaining healthy blood pressure
  • Completing your A1c test
  • Completing your diabetes eye exam
  • Completing a recommended colon screening
  • Completing your breast cancer screening
  • Getting your flu vaccine
  • Learning about prescription home delivery
  • Connecting with your Navigator

Once you finish the activity, your reward goes right onto your prepaid Visa® card. Then, you can use your rewards card online or in-store at most major retailers that accept Visa® prepaid cards, including many of your favorites like Costco, Kroger, Meijer, Walgreens, Walmart and more. Use your rewards to pay for groceries, household essentials and even dining out. Just keep in mind, you can’t use rewards to buy alcohol, tobacco, firearms or explosives and your card may not be usable at locations associated with these items.

If you were enrolled in the Healthy Living Rewards program for 2025, you may still receive rewards you earned in 2025 through April of 2026. A voucher from InComm Incentives will be mailed to you. You can redeem your rewards online or by mail for your choice of a gift card from national retailers.

Remember, while you’ll only have one card, your flex benefit is separate. It gives you a set amount to spend on certain items. Your 2025 prepaid benefits Mastercard will no longer work after December 31, 2025.

For more information

This information is not a complete description of benefits. For more information, call HAP customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 - March 31) or 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

Last updated 10/1/2025

An updated HAP Benefits and Rewards program, including a flex card, will start 1/1/2026.

I authorize that by providing my telephone number and opting in via the opt-in form, I authorize HAP to send me autodialed text messages to the mobile phone number that I provided. I understand that I am not required to sign this consent, and that signing this consent is not a condition for me to purchase any product or services from HAP.

I understand that I can opt-out of receiving HAP Benefits and Rewards text messages at any time by texting STOP to the short code, or by contacting HAP Benefits and Rewards Customer Service at (800) 931-7636. Message frequency varies. If I am experiencing issues with the messaging program, I can reply to the short code with the keyword HELP for more assistance. HAP will send messages regarding a variety of topics, including, but not limited to the HAP Benefits and Rewards program. There is no charge to participate in HAP text messages; however, message and data rates may apply (please contact your mobile carrier for further details on message and data rates under your mobile plan).

Visit hap.org/privacy to learn more about what HAP does to protect your privacy.

Reward will be loaded onto a Flex card starting 1/1/2026.

Tax Liability Disclaimer: the recipient of the reward may incur a tax liability. Please check with your tax advisor. No purchase or contribution is required. Gift awards are based on services received in 2025. This program may be amended, suspended or end without written notification. This incentive program is sponsored by HAP, 1414 E Maple Rd., Troy, MI 48083. InComm InCentives is not a sponsor or cosponsor of this promotion and isn’t liable for any actual or alleged claims related to this offer.

This information is not a complete description of benefits. For more information call HAP customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

Health Alliance Plan (HAP) has HMO, HMO C-SNP, HMO-POS, and PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP), HAP Medicare Complete Assist (PPO D-SNP), and HAP CareSourceTM MI Coordinated Health (HMO D-SNP) are Medicare health plans with a Medicare contract and a contract with the Michigan Medicaid Program that provides benefits of both programs to enrollees. Enrollment depends on contract renewals. 

Contact Us

HAP Medicare Sales:
(800) 868-9885 (TTY: 711)
HAP Senior Plus®
(800) 801-1770 (TTY: 711)
HAP Senior Plus®(PPO)
(888) 658-2536 (TTY: 711)
Alliance Medicare Supplement:
(800) 873-7526 (TTY: 711)

Customer Service Hours

April 1 through Sept. 30: Monday - Friday, 8 a.m. to 8 p.m.
Oct. 1 through March 31: seven days a week, 8 a.m. to 8 p.m.

Y0076_ALL HAP Website_2026_C - Last updated 10/1/2025