Diabetes Care Connection

Physician-supported care, built around you

Managing diabetes is more than just numbers; it’s about your individual needs. HAP’s Diabetes Care Connection is a physician-supported program that meets you where you are and helps you move forward with confidence. With our program, you will:

• Receive personal coaching and education to understand and manage your diabtes
• Build healthy habits that fit your life and goals
• Connect with a care team that listens and guides you

All members’ needs are different. HAP’s Diabetes Care Connection, powered by Populance, builds a care plan around your life, your goals and your journey—so you can manage diabetes with confidence and receive support every step of the way. 

Real results that work for you

This program delivers measurable clinical and financial benefits; 80% of enrolled members experienced an average A1C reduction of 1.6%, with improvements maintained over an 18-month period. Higher-risk members saw even larger gains, with A1C reductions of 10-20% after six months¹. 

A reduction of 1.6 points is a big deal

"For someone starting with an A1C of 8.5 percent, that's the difference between uncontrolled diabetes and being in a healthy, managed range. Even for a patient at 7 percent, a drop of that size often moves them out of the diabetes range altogether." 

Dr. Charles Bloom
Chief Medical Officer at HAP

How we help

1. Diabetes self-management training, education and support
   HAP is your starting point for success. 
   Learn the seven key behaviors of diabetes self-management in a program recognized by the American Diabetes Association. 
   
   
2. Medical nutrition therapy
   Healthy eating that fits your life
   Get personalized nutritional guidance from a registered dietitian to create a meal plan that fits your food preferences and budget.
   
   
3. Diabetes in active control
   Guidance is available to help you reach your goal
   Work with your care team on lifestyle coaching, goal setting and medication support. Support is available for eligible members to get a device, so they can fully participate in the program. 
   
   
4. Empowerment groups
   Find strength in your community
   Join group sessions to connect and learn from others who understand what it’s like to live with diabetes. 
   
   
5. Diabetes in pregnancy
   Get support for you and your baby
   Receive one-on-one guidance from a diabetes educator to help you navigate your pregnancy with confidence.
   
   
6. HAP medication therapy management
   We make medication management simpler for you
   HAP’s tailored care initiative focuses on supporting members with chronic conditions, which improves their medication adherence and efficacy.
   
   

Why you'll love Diabetes Care Connection

Personalized care: Every plan is designed around your unique needs. 

Real results: Members can see measurable improvements in blood sugar control within months.

Smart tools and support: Glucose monitoring and real-time alerts help you stay on track.

Confidence and guidance: Your care team empowers you to manage your health. 

Moving forward together

Your health is personal and your care should be too. With HAP Diabetes Care Connection, you will have support, guidance and tools, to make every day a little healthier. Members can self-enroll into the Diabetes Care Connection program. For more information please call: (313) 874-7495 (TTY: 711). 

¹Data results provided through pilot program with Henry Ford Health Patients.