Partner in savings: HAP helps Michigan employers take control of health care costs

If your business goal is to lower costs while improving overall employee satisfaction, consider HAP. We are your cost control partner, offering lower premiums on quality, custom health plans for your Michigan small or large business. Designed with affordability and comprehensive coverage in mind, we offer a whole range of plan and benefits options.

Reliable, dependable health care plans

HAP and our parent company Henry Ford Health are both proudly made in Michigan. HAP is a fully integrated health plan with one of the largest, highest performing and fastest growing networks in the lower peninsula of Michigan. Outside of Michigan, HAP PPO members are covered through the Aetna PPO network with access to more than 1.4 million providers and specialists nationwide.

As Tonya, a human resources director for a current HAP customer said, “What sets HAP apart is the personal touch… our dedicated senior account manager at HAP is always available, quick to respond, and genuinely invested in understanding the specific needs of our employees.”

Affordability without sacrificing quality

But how does HAP keep plans affordable while still offering quality coverage? Health care costs are skyrocketing across the country, costing employers $226 billion annually in absenteeism costs alone–approximately $1,695 per employee.

The answer starts with our comprehensive medical management programs. By making sure each member gets the right care at the right time, we curb unnecessary medical spending. In fact, it has been shown that each dollar spent on preventative care saves $3-6 in health care costs and productivity loss. HAP currently has 35 medical management programs, and we are constantly evolving, with new programs always in development.

HAP’s care and case management approach combines data-driven insights with human-centered care, ensuring members have the tools they need to succeed. These initiatives include one of our newest projects: our teams are architecting predictive modeling tools to identify even more opportunities for early prevention and intervention. We empower better health—one member at a time.

Diabetes management that meets members where they are

HAP continues to invest in members with or at high-risk of diabetes, including the recent launch of our new Diabetes Care Connection (DCC) program. The DCC is a focused disease management service which is open to everyone, but especially helpful for those with complicating conditions such as heart or kidney disease.

The program has been a success so far with the average member achieving a 10%-20% decrease in A1C levels after 6 months, which is an equivalent of about 1.6 A1C points per patient. And the wins aren’t temporary, that number has proven to be consistent, with improvements maintained over at least an 18-month period.

“A reduction of 1.6 points is a big deal,” said Dr. Charles Bloom, chief medical officer at HAP. “For someone starting with an A1C of 8.5%, that’s the difference between uncontrolled diabetes and being in a healthy, managed range. For a patient at 7%, a drop of that size often moves them out of the diabetes range altogether.”

With tools like continuous glucose monitoring, nutrition guidance and real-time alerts for patients and providers, HAP transforms the diabetes care experience. Going beyond symptom management, this program helps members build confidence, improve outcomes and lead healthier lives.

Unlike competitors relying on vendor-only models and digital-only solutions, which are often “one-size-fits-all,” with limited differentiation, HAP builds its programs individually, with each member in mind.

Introducing Henry Ford Health Select

HAP and Henry Ford Health have teamed up to provide world-class and cost-effective care with the new Henry Ford Health Select plan. Enrolled members get access to renowned Henry Ford Health facilities and providers and others within the high-performing HMO network. By staying in this network, we have seen a reduction in group premiums of 15 - 20%.

Henry Ford Health Select’s High-Performing Network includes 13 Henry Ford Health acute care hospitals, more than 550 care sites and 9,400 affiliated providers. HAP and Henry Ford Health chose this network of doctors, hospitals and specialists because they consistently deliver high-quality care at lower costs for our members.

Lowering pharmacy costs

Prescription drugs are a huge driver of health care costs. Keeping these high prices in mind, HAP thoughtfully selected the medication on our formulary to maximize savings while still providing your employees with the medication they need.

HAP will work with you to design the perfect prescription drug program for your business. Our pharmacy programs are thoughtfully structured to save money without disrupting member health.

Another benefit of HAP’s relationship with Henry Ford Health is that we offer our own in-house, Michigan-based specialty pharmacy, Pharmacy Advantage. This makes the prescription drug program even more efficient. Pharmacy Advantage offers  lower prices and free home delivery to members.

HAP’s cost-saving programs include industry-leading rates of generic and biosimilar usage. What this means for your employees is a simple program that keeps overall costs down on expensive, brand name drugs with as little friction as possible. Together, we save a projected $25 million a year.

Extensive Michigan network and reliable coverage wherever work, or life takes your employees

HAP has one of the highest performing and fastest growing HMO provider networks in Michigan. And HAP will continue to expand our provider network in the lower peninsula of Michigan.

Learn more about HAP’s network:

• 99.7% of providers currently seen by commercial group employees and family members are in the HAP HMO network.
• 97% of providers currently seen by commercial group employees and family members are in the HAP PPO network.

• For 2026, HAP expanded its HMO and PPO/EPO sales territories by adding 17 counties in the lower peninsula for both plans

• Worldwide coverage for travel-related support plus emergency and urgent care coverage
  
  

Keep your employees healthy and on the job

It’s no secret that HAP is passionate about keeping our members and community happy and healthy. And this is evident in our employee wellness programs. From onsite workshops, clinics and health fairs to virtual programming and on-demand videos, HAP will work with you to find the perfect curriculum.

Your well-being consultant will be on-hand to guide you through our offerings to create custom health and wellness programing. We offer our Healthy Livings Rewards program as cash incentives for employees who fulfil eligible screenings and vaccinations. Members can download the iStrive for Better Health® app powered by WebMD® to track their fitness goals and progress.

Dedicated, personalized Michigan-based support

When working with HAP, your dedicated account team will create a custom implementation roadmap and timeline with regular check-ins and meetings. Your team includes coordinators, dedicated staff from every relevant business unit and direct access to HAP’s executive leadership, giving you real-time, daily guidance and support.

And that isn’t just talk— you’ll have your local Michigan-based rep’s cell phone number to call anytime. And after implementation, your team will meet with you regularly to discuss product usage, costs and much more.

Better member experience for your employees

Your employees will have access to the same level of award-winning service, including dedicated customer service representatives. In recent polling, more than 4 out of 5 HAP members rate their customer service interaction positively, on average.

We also provide a comprehensive digital experience with our enhanced member portal and apps for all our major product lines, including the HAP app. All member communications can be customized with your company colors, logo and branding at no additional cost.

Our dedication to your employees extends to our claims processing department. The claims team prides themselves on meeting and exceeding industry standards, so you don’t need to worry about your employees’ claims getting stuck for months.

24/7 access to telehealth services

To give your employees even more flexibility and the ability to see a provider sooner, we offer telehealth visits both through our network providers and the HAP Telehealth program, powered by Amwell®. Both services offer convenient virtual visits over secure connections for a variety of common ailments.

HAP Telehealth provides around-the-clock services for all members with doctors available 24/7 for many common conditions. We also offer telehealth services for behavioral health care and therapist visits with availability in the evenings, weekends and holidays.

Better for your bottom line and your employees

If rising health care costs are an issue for your business, talk to your agent about HAP. As our client Tonya said, her company’s relationship with HAP has “strengthened our overall workforce satisfaction and enhanced our ability to support employees in a fast-paced demanding industry.”

We have flexible, completely customizable plans that meet your business needs perfectly. From one of our thoughtfully designed plans to fully self-funded, with plenty of options in between, we have an option that works for you. Categories: Get Involved , Get To Know Your Plan , Get Healthy